In addition to software solutions, d’accord broadcasting solutions gmbh offers services to competently support our customers in terms of qualifications, project planning and development for the future. These services can also be used long before the start of a project to ensure that optimised workflows and new structures are in place – even without a product decision being made.

Customers appreciate our development resources and use them to obtain d’accord competence in the development of individual solutions. The services offered by d’accord broadcasting solutions gmbh offer every customer their optimal solution. From help with small problems in first-level support through to comprehensive full-level services from our competent hotline and support team, a package is available for all customers to suit their requirements.

Hotline

In order to satisfy your requirements for the highest possible availability of your production or broadcasting environment, we have created a hotline based in our headquarters that can also access your system remotely if required.

To ensure a high quality of service, our hotline staff have direct access to our specialists, who can also suggest individual solutions for your needs.

Maintenance

Let us maintain your system to ensure that you have an up-to-date, consistent software and data stock and to minimise any uncertainties in your production and broadcasting environment at an early stage.

Our maintenance can contain the following services: software updates, database maintenance, monitoring and remote access. The maintenance obligations that we take on for you are scalable.